Frequently Asked Questions
Understanding Our Terms and Conditions
FAQ
🏋️ Products & Quality
What type of products does Arkey Fit offer?
Arkey Fit offers premium gym and activewear for men, women, and unisex, including gym suits, workout sets, tops, bottoms, and performance wear designed for comfort and durability.
Are Arkey Fit products suitable for intense workouts?
Yes, all our products are designed for high-performance training, offering breathability, stretch, and sweat-resistant fabrics.
📏 Sizing & Fit
How do I choose the right size?
Please refer to the size chart available on each product page. If you’re between sizes, we recommend choosing the larger size for a more comfortable fit.
Are your products true to size?
Yes, most products are true to size, but fit may vary slightly depending on the product style and fabric.
What’s your sizing like?
We’ve included a helpful size guide on each of our product pages. If the item is a smaller or larger fit that normal, it will be noted by the sizing chart.
🚚 Delivery & Shipping
How long does delivery take?
Orders are processed within 24–48 hours. Delivery usually takes 3–5 business days for domestic orders and 7–12 business days for international orders.
Do you offer free delivery?
Free delivery is available on eligible orders. Any applicable shipping charges will be displayed at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
🔄 Returns & Exchanges
Can I return or exchange a product?
Yes, returns or exchanges are accepted as per our Returns Policy. Products must be unused, unwashed, and in original condition.
What items are not eligible for return?
Items purchased during sale or clearance, or products showing signs of use, may not be eligible.
What is the return address?
For all orders placed through our site, a returns label containing the returns address can be generated on our returns page.
👕 Care Instructions
How should I wash my gym wear?
We recommend:
- Cold machine wash
- Do not bleach
- Air dry for best fabric longevity
Detailed care instructions are provided on each product page.
📞 Support & Contact
How can I contact Arkey Fit support?
You can reach us via:
- Email: info@arkeyfit.com
- Contact page: Available on our website